Frequently Asked Questions

Everything you need to know about shopping with Solace International.

What is the standard shipping timeframe for international orders?

We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on the destination and customs processing times.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements in both inches and centimeters. We recommend measuring yourself before purchasing to ensure the perfect fit.

What is your return policy for seasonal collections?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all Solace International tags still attached.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay.

Are your garments ethically manufactured?

At Solace International, we prioritize ethical production. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable manufacturing practices.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our support team via live chat or email.